HeartRise

1. Introduction

HeartRise is an AI-powered Recovery Intelligence Platform designed to help users reflect on emotional recovery patterns after heartbreak, breakups and emotionally difficult experiences.

This Privacy Policy explains how HeartRise collects, uses, stores and protects personal information during the Early Access.

2. Data We Collect

HeartRise may collect the following categories of information:

Account information, such as email address and user ID.
Profile information, such as display name.
Recovery assessment answers, recovery score, recovery level and related profile outputs.
Daily check-in data, including emotional pain, anxiety, sleep, energy and thought loop ratings.
Recovery protocol progress, completed days, streaks and engagement signals.
AI interaction data, such as messages submitted to Sophia AI or the AI Coach.
Technical data required for authentication, security and service operation.

3. How We Use Data

HeartRise uses personal data to:

Provide authentication and account access.
Generate recovery scores, recovery levels and recovery insights.
Display recovery graphs and progress indicators.
Create personalized recommendations and AI-generated guidance.
Improve product safety, reliability and user experience.
Monitor Early Access engagement and platform performance.

4. Sensitive Recovery Data

Emotional recovery data may be sensitive. HeartRise treats this data with a high level of care and uses it only for recovery-related product functionality, user experience improvement and platform operation.

5. AI Processing

HeartRise may use AI systems to generate reflections, recommendations, summaries and guidance. AI outputs are informational and supportive in nature and should not be considered medical, psychological, psychiatric, legal or emergency advice.

6. Service Providers

HeartRise uses third-party infrastructure and AI service providers, including authentication, database, hosting and AI API providers. These providers process data only as needed to operate the platform.

7. Data Retention

During Early Access, HeartRise retains account and recovery data for as long as needed to provide the service, improve the product and comply with legal obligations. Users may request deletion of their account and associated data.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict or export your personal data, and to object to certain processing. You may submit a request using the Data Rights page.

9. Security

HeartRise uses reasonable technical and organizational measures to protect personal data. No online service can guarantee absolute security.

10. Contact

For privacy questions or data requests, contact: support@heartrise.app